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Boston Court Performing Arts Center

Title: Senior Manager of Development and Communications
Classification: Full-Time, Exempt
Reports To: Executive Director
Supervises: Patron & Donor Services Manager (Full-Time) and Graphic Designer / Marketing Assistant (Part-Time)

About Boston Court

Located in Pasadena, California, Boston Court Performing Arts Center (BCPAC) is non-profit arts center primarily dedicated to new and original work by living artists. Founded in 2003 by philanthropist Z. Clark Branson, Boston Court features a state-of-the-art, intimate facility designed to bring audiences and artists closer together. The 75-seat Marjorie Branson Performance Space and the 99-seat Main Stage serve as homes for Boston Court's season of bold, risky theatre and its eclectic, diverse music series. BCPAC is also the home of an annual new play festival, an Emerging Artists Series, as well as a rotating visual arts program. Boston Court is led by an engaged 12-member Board of Directors, Executive Director Kyle Clausen, and Artistic Directors Jessica Kubzansky and Michael Michetti (Theatre), and Mark Saltzman (Music).

Position Summary

Under the leadership of and in collaboration with the new Executive Director of BCPAC, the Senior Manager of Development and Communications will be the primary staff member responsible for implementing integrated communications, marketing, and fundraising plans with the goals of raising awareness of BCPAC and its programs, building loyalty amongst patrons and donors, and increasing both earned and contributed revenue. The ideal candidate will have 3 - 5 years experience in two or more of these areas, with preference given to those candidates who have a strong foundation in fundraising best practices and skills.

Essential Functions include the following, other duties may be assigned

Development (40%)

  • Develop and implement annual fundraising and stewardship plan, and serve as key staff member to create and nurture a Culture of Philanthropy throughout the organization
  • Develop and manage individual donor campaigns, including acquiring new donors, increasing donor renewal and upgrade rates, and building a pipeline for major gifts
  • Assist Executive Director with cultivation and solicitation of major gifts
  • Prepare and oversee all direct mail fundraising campaigns
  • Supervise the Patron & Donor Services Manager, who plays a key role in donor renewal and acknowledgement processes, data management, and benefit fulfillment
  • Identify and cultivate potential individual, corporate, and foundation gift prospects
  • Develop and manage all fundraising and stewardship events, including the annual gala
  • Ensure that contributors receive proper acknowledgement and recognition, including accurate representation in all printed materials
  • Serve as staff liaison to the BCPAC Development Committee, coordinate meetings, and help focus the committee on measurable and timely development goals
  • Assist Executive Director in reviewing and editing grant applications (written by contracted grant writer), and in preparing support materials for applications and reports
  • Track all grant awards to ensure compliance with contracts and reporting requirements
  • Work with General Manager to track and reconcile contributed revenue, and prepare appropriate reports tracking progress against goal
  • Along with all BCPAC staff, work select performances and events to represent the organization to the public

Communications (30%)

  • Develop and implement communications strategies and tools to increase awareness, both locally and nationally, of Boston Court and its programs, in service of growing audience and funding
  • Develop communications vehicles to keep BCPAC patrons and donors aware of and engaged with Boston Court programs throughout the year
  • Write, edit, and distribute all press releases
  • Build and maintain a media relations database; build and maintain relationships with local, regional, and national media that leads to editorial coverage of Boston Court and its programs
  • Lead grassroots marketing efforts by developing relationships with affinity and culturally-specific groups and organizations to broaden BCPAC's audience base
  • Serve as project manager and editor-in-chief for BCPAC's quarterly performance programs
  • Schedule and oversee publicity and archival photography shoots
  • Strategize and deliver online content for Facebook, Blog, Website, Instagram and other social media platforms with support from the Patron & Donor Services Manager
  • Supervise the Patron & Donor Services Manager, who plays a key role in patron and donor communication via e-mail and social media functions

Marketing (30%)

  • Develop and implement comprehensive marketing and sales strategies for BCPAC, and corresponding timelines and budgets for implementation of such strategies
  • Develop both patron acquisition and retention efforts, working to build loyalty and increase return single-ticket buyers and convert them to subscribers
  • Lead audience research efforts, enabling the organization to make data-driven decisions about patron and donor development efforts
  • Work collaboratively with Executive Director and Artistic Directors in the creation of all marketing language, as well as production and event key art
  • Serve as "brandmaster" for Boston Court, ensuring consistency of visual image and language throughout materials
  • Manage BostonCourt.com website, including creating and updating all Boston Court.com pages and collaborating with web administrator for all site needs
  • Conceive and create all marketing content including videos, interviews, images and promotions
  • Oversee the planning and implementation of pre/post-show and audience engagement events including LiveWired and Illuminations, and others as directed
  • Supervise Patron & Donor Services Manager, who plays a key role in subscription sales and management, and serves as Ticket Office Manager/FOH Supervisor
  • Supervise part-time Graphic Designer / Marketing Assistant
  • Other job-related duties as requested

Qualifications The ideal candidate will be a personable and dynamic self-starter with the following qualifications

  • 3 - 5 years experience working in development, communications, and/or marketing, preferably with a non-profit cultural organization
  • Preference given to candidates with experience in two or more of the above areas, particularly development
  • An analytical and data-driven mind, and the ability to synthesize complex information and data into actionable plans
  • Proven experience building relationships and increasing revenue
  • Fluency with computers and standard software programs, including Microsoft Office Suite
  • Experience working with CRM systems, including ticketing functions
  • Ability to work nights and weekends as necessary, especially during performance seasons
  • Preferred: Knowledge of the Los Angeles arts and culture community
  • Preferred: Experience working in multi-disciplinary organizations, and/or professional experience working with two or more disciplines (ex. theatre and music)
  • Preferred: Experience promoting and/or raising money for new and challenging work

To Apply

Send a thoughtful cover letter and resume, along with two professional writing samples, to Kyle Clausen, Executive Director, at kylec@bostoncourt.com.

Equal Opportunity Employer

It is the policy of Boston Court Performing Arts Center to provide all persons with equal employment opportunities without regard to race, color, religion, sex (including gender identity and sexual orientation), national origin, marital status, disability or age.

Updated: May 18, 2017

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